Privacy Policy

Last updated: November 3, 2026

This Privacy Policy explains how Dr. Nivedita Kapoor (MBBS, MD, DCH, CCAI-Chennai, Reg. No. MP 6585, Madhya Pradesh Medical Council), practising at Litl Smiles Multispeciality Clinic and Diabetica, Greater Noida West (“we”, “us”, “our”), collects, uses and protects your personal information when you visit https://drniveditakapoor.com/ (the “Website”).

By using this Website, you agree to this Privacy Policy. If you do not agree, please do not use the Website.

1. Information We Collect

We collect only the information needed to respond to you and to run the Website:

• Information you give us: name, phone number, email address, child’s age, and the message or query you submit through our contact form, email, or WhatsApp.
• Newsletter details: your email address, if you subscribe to receive child health articles.
• Automatically collected data: IP address, browser type, device type, pages visited and time spent, collected through cookies and analytics tools.

Please do not share detailed medical records, reports or sensitive health information through the contact form. Medical details should be discussed during a consultation.

2. How We Use Your Information

• To reply to your queries and appointment requests
• To send new articles and updates, if you subscribed (you can unsubscribe anytime)
• To improve the Website, its content and user experience
• To keep the Website secure and prevent misuse
• To meet legal or regulatory requirements

We do not sell or rent your personal information to anyone.

We do not use patient names, photographs, medical records or testimonials for advertising or promotion.

3. Third-Party Services

The Website may use or link to third-party services, including:

• Eka Care (appointment booking): when you click Book an Appointment, you are taken to a third-party platform with its own privacy policy.
• WhatsApp (chat and appointment messages)
• Google services (such as Google Analytics, Google Maps, Google Business Profile)
• Social media platforms (Facebook, YouTube, Instagram)

We are not responsible for the privacy practices of these third-party websites. Please read their policies before sharing your information.

4. Cookies

The Website may use cookies to understand how visitors use the site and to improve performance. You can disable cookies in your browser settings, but some parts of the Website may not work properly.

5. Data Security

We take reasonable steps to protect your information from unauthorised access, loss or misuse. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We keep your information only for as long as needed for the purpose it was collected, or as required by law.

7. Children’s Information

This Website is meant for parents and guardians. We do not knowingly collect personal information directly from children. Information about a child should be shared only by a parent or legal guardian.

8. Your Rights

In line with applicable Indian law, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 and the Rules made thereunder, you may:

• Ask to access or correct the personal information we hold about you
• Ask us to delete your information
• Withdraw your consent (for example, unsubscribe from emails)
• Raise a grievance about how your data is handled

To use any of these rights, contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

10. Contact Us / Grievance

Dr. Nivedita Kapoor First Floor, 06, City Galleria, Gaur City-2, Greater Noida West Phone: +91 9811701303 Email: drniveditakapoor@gmail.com